Getting Started
What is Silverarrow?
Silverarrow is an AI-powered underwriting platform. It automatically identifies broker submission emails, checks risk appetite, extracts and structures underwriting data from attached documents, queries external data sources via APIs, and generates evidence-backed risk insights — so your team can focus on decisions, not data entry.
Our mission is to leverage the power of technology across the entire underwriting journey — from initial submission through to policy and invoice issuance — with Silverarrow acting as the orchestrating layer across all internal systems, eliminating data duplication and manual work entirely.
The Underwriting Journey
Silverarrow covers the whole process
- Receive — Automatic identification of submission emails and risk appetite check against industries, treaty, and underwriting guidelines
- Extract / Query — Data extraction from attached documents and external querying via APIs
- Structure — Consolidation of all submission data and follow-up correspondence per case into a single, structured view
- Analyse — Evidence-backed risk insights presented directly in the underwriter interface
- Referral — Automated referral process when underwriting authority is insufficient
Throughout all stages: continuous synchronisation with all internal systems — CRM, policy database, and pricing software. Silverarrow seamlessly integrates with existing infrastructure and acts as an orchestrator; data lives where it belongs, with no duplication across systems.
Core Concepts
Cases — Each broker submission becomes a case. A case tracks the full underwriting lifecycle from email receipt through to policy issuance, consolidating the initial submission and all subsequent follow-up correspondence in one place.
Evidence-backed risk insights — Beyond pure data structuring, Silverarrow generates risk insights categorised into distinct topics. These insights are grounded in the submission documents themselves and will eventually be tailored to the specific peculiarities of each market — including terminology, language, and scope.
Evidence references — Every extracted data point links back to its source document and location. Nothing is fabricated — if the AI cannot find information, it reports ‘not found’ rather than guessing.
What Sets Silverarrow Apart
Three-tier extraction — Text parsing, OCR fallback, and AI vision fallback ensure high-quality data extraction across all document types and conditions — from clean digital PDFs to scanned and handwritten submissions.
Parallel processing — Analysis runs across different tracks simultaneously, minimising the time between submission receipt and structured output available to the underwriter.
Human-in-the-loop audit trail — Every AI-extracted field and every human override is logged with attribution and timestamp, ensuring full transparency and regulatory compliance.
Orchestrating architecture, zero data duplication — Silverarrow is primarily an orchestration layer. It synchronises with your existing internal systems — CRM, policy database, and pricing software — without duplicating data. Information lives where it belongs.
On-premise deployment — All data and processing remain on-premise at the customer, under their own infrastructure and security measures. Retain full control without third party risk and vendor lock-in.