Submission Lifecycle

A submission moves through the following statuses as conditions are met — including risk appetite, underwriting guidelines, treaty conditions, and document completeness:

• Ready for Analysis — All required documents and conditions are in place; the submission is queued for processing
• Analysis Ongoing — The platform is actively processing the submission
• Four-Eye — The structured analysis and risk insights are under dual review by an underwriter
• Referral — The case has been escalated as the underwriting authority is insufficient
• Quoted — A quote has been issued to the broker
• Bound — The risk has been bound
• Registered — The policy has been first registered in the financial system
• Issued — The policy and invoice have been issued

Technical Case Statuses

The following technical statuses extend the lifecycle steps above and reflect the precise system state of a case at any point in time:

• Ready for Analysis — All required documents and conditions are met; the submission is queued
• Analysis Ongoing — The platform is actively processing the submission
• Needs Documents — One or more required documents are missing. An automatic request has been sent to the broker; the underwriter may also upload documents manually from the submission detail view
• Needs Entity Resolution — The named insured could not be automatically verified. Manual review is required to confirm or select the correct entity match
• Declined — The submission does not meet risk appetite criteria and will not be processed further
• Four-Eye — Risk insights are complete and awaiting dual underwriter review
• Referral — The case has been escalated as the underwriting authority is insufficient
• Quoted — A quote has been issued to the broker
• Bound — The risk has been bound
• Registered — The policy has been first registered in the financial system
• Issued — The policy and invoice have been issued
• Closed — The case is finalised