Submission Tabs
Each case is organised into three tabs, accessible from the submission detail view.
Tab 1: Overview
The Overview tab provides a snapshot of the case at a glance:
- Case header — Named insured, broker, current status, and key metadata
- Risk appetite check results — Outcome of the automated check against configured industries, treaty conditions, and underwriting guidelines
- Proposed risk structure — As identified from the submission email, including layering where applicable
- Entity resolution summary — Named insured verification status and matched registry data
- Correspondence timeline — A chronological view of the initial submission email and all subsequent follow-up correspondence associated with the case
Tab 2: Documents
The Documents tab provides a full view of all files attached to the case:
- All documents with their assigned classification and processing status
- Extraction confidence per document
- Options to manually reclassify a document or upload additional files where the automatic document request has not yielded the necessary materials
Tab 3: Risk Analysis
The Risk Analysis tab is where underwriters examine AI-enabled risk insights, verify evidence, and make final decisions. It contains:
- Risk insights — Categorised findings covering the full scope of the submission with evidence references and confidence indicators for every data point
- Edit history — A full audit trail of all values and any manual overrides applied by the underwriter, with attribution and timestamp
- Approval and export — Controls to approve the case and export the risk analysis as a PDF or to Guidewire
Approving a Case
Once the underwriter has reviewed all risk insight categories, verified evidence, and applied any necessary corrections, the case can be approved. Approval signifies that:
- All risk insight categories have been reviewed
- All edits and corrections have been applied
- The risk analysis is ready for export
Approval is tracked with the underwriter’s identity and a timestamp for audit purposes.
PDF Export
After approval, the risk analysis can be exported as a PDF. The exported PDF includes:
- Cover page — Named insured, broker, policy details, and approval metadata
- Risk insight sections — All categories with their findings
- Evidence trail — Source references for all extracted data points
- Edit history — Any fields that were manually edited, showing original and final values
- Approval record — Who approved the case and when
The PDF is generated server-side and can be downloaded directly from the submission detail view. At the customer’s request, the risk analysis can also be exported to Guidewire.